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🎧 Section 1 🎧

Questions 1-6

Complete the notes below.
Write NO MORE THAN TWO WORDS AND/ OR A NUMBER for each answer.

Holiday booked in name of: 1.

Address: Flat 4, 2. Winchester S024ER

Daytime telephone number: 3.

Booking reference: 4.

Special offer? Yes, from 5. company

Insurance? Yes, had 6. Policy

Type of holiday booked: 7. Break

Date holiday commenced: 8.

Details of complaint: no 9. at station and a 10. was missing

🎧 Section 2 🎧

Questions 11-15

Complete the table below.
Choose your answers from the box.

Temporary Hotel Jobs
A. driving licence B. flexible working week C. free meals D. heavy lifting E. late shifts F. training certificate G. travel allowance H. website maintenance

JOB	EMPLOYER	NOTES
Reception assistant	Park Hotel	◇ 11. ◇ Foreign languages ◇ 12.
General assistant	Avenue Hotel	◇ Low pay ◇ 13. ◇ 14.
Catering assistant	Hotel 56	◇ Free uniform ◇ 15. ◇ Outside city

Questions 16-20

Complete the flow chart below.
Write NO MORE THAN TWO WORDS for each answer.

Recruitment process

• Step 1: Complete a 16. form
• Step 2: Do a 17. questionnaire
• Step 3: If accepted go on a 18. course – includes 19. activities
• Step 4: Will be sent a 20. about the hotel

🎧 Section 3 🎧

Questions 21-26

Complete the sentences below.
Write NO MORE THAN THREE WORDS for each answer.

21. David feels that progress on the project has been slow because other members of the group are not

22. Jane thinks that were not clearly established.

23. Dr. Wilson suggests that the group use the available from the resource centre.

24. David doubts that the research will include an adequate

25. According to Dr. Wilson, the is now the most important thing to focus on.

26. Jane believes the group could make more use of some

Questions 27-30

Complete the timetable below. Choose your answers for the box.

A. Compare photographs at newspaper offices B. Interview a local historian C. Listen to tapes in the City Library D. Study records of shop ownership E. Take photographs of the castle area F. Talk to the archivist at the City Library G. Tour city centre using copies of old maps H. Visit an exhibition at the University Library

Monday – Wednesday
Mon 22nd	am pm	arrive at hotel 27.
Tue 23rd	am pm	28. free time
Wed 24th	am pm	29. 30.

🎧 Section 4 🎧

Questions 31-35

Complete the summary below.
Write NO MORE THAN TWO WORDS for each answer.

The architects who designed the London Eye originally drew it for a 31. in 1993.

Subsequently, they formed a partnership with 32. to develop the project.

As the biggest observation wheel ever built its construction involved 1700 people in five countries.

Most of its components had to be 33. and delivering them had to be coordinated with the 34. in the River Thames.

On average 350 hours a week are spent on maintenance of the Eye and only 35. is used to clean the glass.

Questions 36-40

Label the diagram below. Write NO MORE THAN TWO WORDS for each answer.

36.	37.	38.
39.	40.

Test Ends

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